Privacy Policy

Privacy Policy

Dr Hope and his staff respect your right to privacy and undertake to handle your personal information with professionalism and the highest degree of confidentially.

It is necessary for us to collect personal information from patients and sometimes others associated with their health care in order to attend to their health needs and for associated administrative purposes. Personal information is any information recorded about a person where their identity is know or could be reasonably worked out. This information is generally collected directly from our patients, but from time to time we may receive patient information from other sources. When this occurs we will, wherever possible, make sure you know we have received this information. If you are unwilling to provide any of the information we request, please discuss it with us.

A patient’s health information is used or disclosed for purposes directly related to their health care and in ways that are consistent with patients’ expectations. In the interest of the highest quality and continuity of health care this may include sharing information with other health-care providers, who comprise a patient’s medical team from time to time. In addition there are circumstances when information will be disclosed without patient consent such as:

  • Emergency Situations
  • It may be necessary to disclose information about a patient to fulfill a medical indemnity insurance obligation and medical defense purpose.
  • Provision of information to Medicare or private health funds, if relevant, for billing and medical rebate purposes.
  • To credit agencies and debt collection agencies in the event of default on bill payment after fair warning.
  • In general, a patient’s health information will not be used for any other purpose without their consent.